How can I check on the status of my Android submission or update?

When we submit your Android app or app update to the Google Play Store, you can see the current status in your Google Developer Account here: https://play.google.com/console/u/0/developers

If it has been longer than 7 calendar days since the Last Update listed with your app, you can contact Google directly to receive an update on the review by following these steps:

  1. Click Help on the Menu (left-side). If you are viewing this page on your phone, the menu may need to be expanded.
    Google Play Developer Account - Help Menu


  2. Select Topic: App releases
    Google Play Developer Account - Select Topic


  3. Select Description for Request: App publishing
    Google Play Developer Account - Description for Request


  4. Select which app you want help with
    Google Play Developer Account - Select App


  5. Select Issue: I submitted a new app or app update but it's not live
    Google Play Developer Account - Select Issue


  6. Describe Issue: I submitted an update for my app and it's still not live. Could someone please give me an update on the Review.
    Google Play Developer Account - Describe Issue


  7. There's no need to upload a Screenshot so you can skip that step.


  8. Click Submit
    Google Play Developer Account - Submit Ticket

You will see your Support Ticket on the Help page. Google will respond to you via email using the Account Owner's Email.
 
 
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         Atlanta, GA 30336
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About BV Mobile Apps

BV Mobile Apps is a mobile app development/hosting company. We specialize in creating apps for the entertainment industry. BV was founded by Gerald Olivari and Marshall Lyons. We're based in Atlanta.


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