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Frequently Asked Questions
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FAQs
Upgrades
Q:
Can I Accept Donations In My App?
Q:
Are there any different layouts or features available for my app?
Billing
Q:
Can I Upgrade To Another Plan?
Q:
Can I Switch My PayPal Account?
Q:
I Don't Want To Use PayPal. Can I pay a different way?
Q:
I already have an account. How do I reactivate my service?
Q:
How do I cancel my service?
Q:
How do I change the account that's used to process my payment?
Q:
Am I locked into a contract?
Q:
Can I get a discount if I pay for the entire year?
Q:
How do I know my financial information is safe with BV Mobile Apps?
Monetize
Q:
What Do I Need To Do To Accept Payments for my Song Requests?
Q:
I have banners in my app. How can I see how much money I've made?
Q:
How can I add my own banners to my app?
Q:
If I add banner ads to my app, how will I get paid?
General
Q:
Are there any videos that explain the various features that come with your Platinum package?
Q:
How can I send Push Notifications to my app?
Q:
Users who downloaded my app aren't receiving their Push Notifications. What is the problem?
Q:
How can I see other apps that you have created?
Q:
Can I use the RSS Feed from my site for the Blogs in my app?
Q:
Will the people who download my app be notified when I add a blog?
Maintenance
Q:
The Album Covers that appear on my Radio Tab aren't correct. How can I get the correct images to appear?
Q:
Can I Change The Name of My App?
Q:
How Do I Add Content To My App?
Q:
How Can I Use My YouTube Channel For Live Video in My App?
Q:
What are my options for adding videos to my Videos tab?
Q:
What Do I Need To Do Setup Apple CarPlay?
Q:
What Do I Need To Do Setup Android Auto?
Q:
I have the Platinum service, but I don't see where I can accept Song Requests. How do I use that feature?
Q:
How can I transfer my Android app to a different Google Play Account?
Q:
Is there any way to see the analytics for my app (i.e. downloads)?
Q:
How do I change the Radio stream in my app?
Q:
How Many Change Requests Are You Allowed Per Month?
Q:
How can I add Photo Albums to my app?
Videos
Q:
My YouTube Video Says "Video Unavailable" When I Try To Play It In The App.
Signup
Q:
What do I need in order to signup for an app?
App Store and Google Play
Q:
My real name appears with my app in the App Store. How can I change that to something else?
Q:
Why was my app removed from the store?
Q:
How Do I Create My Google Developer Account?
Q:
Google Rejected My App. What Should I Do?
Q:
How Do I Create My Apple Developer Account?
Q:
How Do I Send An Invitation to my Apple Developer Account? (login required)
Q:
How Do I Send An Invitation to my Google Developer Account? (login required)
Q:
Are There Any Discounts Available For Non Profits?
Q:
If I create another app, do I need to pay for another Apple or Google Developer Account?
Q:
How long will it take before my app is in the store?
Q:
Apple Rejected My App. What Should I Do?
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